Ne face placere sa va anuntam castigatorii editiei cu numarul doi a Contact Center Awards:

BestCall Center

Best Large Call Center

• Orange Romania

►Best Call Center Manager

• Ramona Morosan - Raiffeisen Bank

►Best Call Center Supervisor

• Iulia Maftei - Vodafone Romania

►Best Call Center Agent

• Florentina Lungu - Raiffeisen Bank

Best Telesales Agent

• Catrinel Motoc - Raiffeisen Bank

►Best Call Center Trainer

• Carmen Serbanoiu Iliescu - Oracle Romania

►Best Use of Technology

• Competence Call Center
• Vodafone Romania

►Best Support Center Manager

• Andrei Cornea - Vodafone Romania

►Best Support Team Manager

• Diana Nicoleta Dinca - Oracle Romania

►Best Support Center Specialist

• Andra Claudia Harabagiu - Oracle Romania